Take advantage of JetQuay’s signature meet and greet services at the exclusive CIP Terminal. You are escorted to and from your boarding or arrival gate via electric buggy with the assistance of your own personal Guest Relations Officer.
Quayside Arrival Service
Upon arrival at Changi Airport Singapore, you are treated as a VIP and received by a Guest Relations Officer, who waits at the end of the aerobridge with signage bearing your name. Immigration and Customs clearance is conducted within the CIP Terminal, which is separated from the larger airport, streamlining the process. After the formalities, your escort leads you to the lounge while your checked baggage is retrieved on your behalf.
The lounge offers a full suite of amenities, including a business center, wireless internet access, shower facilities, and light food and beverages. After your host gathers your checked baggage, they lead you to your pre-arranged transportation or arrange for a taxi.
Quayside Departure Service
Plan to arrive at least 90 minutes before your flight departure time. Follow the signs along Airport Boulevard to the JetQuay CIP Terminal. The lounge offers a full suite of amenities, including a GST Refund counter, a comprehensive business center, Wi-Fi access, showers, and light food and beverages.
Upon arrival at the lobby of the CIP Terminal, your Guest Relations Officer greets you and escort you to the lounge while they take care of your check-in and travel formalities. Immigration and Customs clearance is conducted in the CIP Terminal, which is separated from the larger airport, streamlining the process. Your Quayside experience is complete when an electric buggy takes you to the departure gate.