Malaysia Car Rental

Hertz - By Sime Darby Rent A Car

Sime Darby Rent A Car, a wholly-owned subsidiary of Sime Darby Berhad, is the local license of Hertz, offering a wide range of vehicles to leisure customers, wholesale agents and mammoth multi-national companies. In anticipation of a growth in the car rental industry, we have expanded our services to provide long-term car rentals as well as chauffer driven services, to cater to wider audience segment.

Headquartered in Kuala Lumpur, Sime Darby Rent A Car Sdn Bhd has stamped its presence in Malaysia for the past 26 years, making Hertz a name synonymous with superior quality in car rental services throughout Malaysia. Our fleet of over 800 cars, MPVs and four wheel drives are kept in excellent condition to ensure our customers a smooth, pleasurable and hassle-free driving experience. In addition, we offer 24 hours Emergency Help line in case of accidents or emergencies. Pledging total commitment towards providing better customer service, Hertz offers the competitive edge in the Malaysian Rent A Car Industry. Our team of professional and well-trained personnel are always on hand to provide personalized services to all customers.

We are strategically located at 12 business centers and airport locations (Kuala Lumpur, KLIA, Alor Setar Airport, Penang, Penang Airport, Kuantan Airport, Johor Bahru, Kota Kinabalu Airport, Kuching Kulim, Labuan and Miri.

Group	Details	Fees
C	Intermediate Proton Wira Engine : 1500 Transmission : Auto	1-365 Days : RM150/day *East Malaysia Only
D	Intermediate Proton Waja Engine : 1600 Transmission : Auto	1-365 Days : RM165/day
E	Intermediate Proton Waja (Premium) Engine : 1600 Transmission : Auto	1-365 Days : RM180/day *West Malaysia Only
T	Compact Toyota Vios Engine : 1500 Transmission : Auto	1-365 Days : RM215/day *West Malaysia Only
F	Standard Toyota Altis Engine : 1600 Transmission : Auto	1-365 Days : RM255/day *West Malaysia Only
I	Full Size Proton Perdana V6 Engine : 2000 Transmission : Auto	1-365 Days : RM240/day
M	Premium Toyota Camry Engine : 2000 Transmission : Auto	1-365 Days : RM330/day *West Malaysia Only
H	7 Seater MPV Toyota Innova Engine : 2000 Transmission : Auto	1-365 Days : RM245/day *West Malaysia Only
O	7 Seater MPV Naza Ria Engine : 2500 Transmission : Auto	1-365 Days : RM315/day *West Malaysia Only
K	5 Seater 4WD Ford Ranger 4WD Engine : 2500 Transmission : Manual	1-365 Days : RM255/day
L	5 Seater 4WD Nissan X-Trail SUV 4WD Engine : 2000 Transmission : Auto	1-365 Days : RM335/day365 *West Malaysia Only

Terms & Conditions

Rates are for a minimum of 24 hours rental. Additional hours will be calculated at one fifth of the daily rate, per hour up to a maximum of 5 hours.

Rates Includes:

Unlimited Kilometers, maintenance, passenger liability protection and insurance cover for third party property damage up to RM 3 Million and unlimited third party bodily injuries.

Rates Excludes:

5% Government Service Tax (GST) imposed on rental rates.

Liability Reduction Option (LRO).
The renter is responsible for all damages caused to the vehicle, including theft regardless of fault. In the event of an accident or theft, PROVIDED the renter has made a police report within 24 hours from the time of the accident or theft, Hertz shall be entitled to charge the renter an excess fee which is in accordance with the following table (“Excess Fee”). Upon the renter’s acceptance and subject to the terms and conditions stipulated in the Rental Agreement, the renter’s liability is limited to the Excess Fee

Car Group	Group C& D	Group E to L
Maximum Liability	RM500.00	RM2,000.00
LRO Per Day	RM18.00	RM23.00
LRO Per Week	RM126.00	RM161.00

Personal Accident Insurance (PAI)
The renter may also purchase Personal Accident Insurance (PAI) for a coverage of up to RM150,000.00 at a fee of RM6.00 per day for a Car or 4WD or RM14.00 per day for a MPV. The PAI covers permanent disability and deaths and includes medical expenses of up to RM2,000.00 per person per accident based on a maximum seating capacity of 5 for a Car or 4WD and 7 for a MPV.
One way rental drop off fee between Hertz locations and other locations stipulated in the one way rental drop off fees chart. A minimum of three (3) days rental is required.
Drop off fees will be imposed for all locations in East Malaysia, e.g Miri, Sandakan etc. regardless of rental days
Petrol, Toll fees, parking charges, traffic fines, airport charges, fuel & other optional charges
Check for the Hertz Malaysia One Way Rental Drop Off Fees

Fuel

Every Hertz vehicle is rented out with a full tank of fuel and must be returned the same. Otherwise the renter will be charged for a refill upon return.

Parking Fees and Traffic Fines

The Renter is liable foal for all parking and traffic summonses incurred for the duration of the rental. An additional RM50.00 administration fee will be charged to the renter over and above and fine and penalty cost for any violation arising from the renter’s use of vehicle. Hertz retains the right to charge against the renter’s charge/credit card if and when payment is due for traffic fines committed by the renter, upon receiving notification from the government authorities.

Extension of Rental

Should the renter wish to extend the rental or appoint any additional drivers, it is compulsory to advise Hertz immediately to facilitate the extension of the insurance coverage.

No Shows & Cancelations

Deposit Paid RM100.00 are non refundable.

Driver Regulation

Renters must be between 23 and 65 years old.
Renters must possess a valid current local driving license or an International driving permit with qualified driving experience of at least one year
Additional drivers are free of charge. Minimum rental age and other requirement will be the same as for the renter. Additional authorized drivers must be registered driver’s application. The application must request to carrental-kl@asiawebdirect.com.

Driving Restriction

All Malaysian Hertz vehicles are strictly prohibited from being driven into brunei, Singapore and Thailand.

Roadside Assistance

In the unlikely event of your Hertz vehicle being disabled, Hertz offers a 24 hour Roadside Assistance service.

Optionals

Child seats are available at RM31.50nett (this rate is inclusive of 5% GST) per unit per rental and subject to availability.
A complimentary Malaysia map will be provided to renter.

Delivery and Collection Service

Delivery and collection services will be chargeable from RM 50.00 subject to 5% GST (RM52.50nett) upwards depending on the distance and accessibility of destination from rental location.
No delivery and collection services from LCCT Sepang (Low cost Carrier Terminal) and Terminal 2 (LCCT Kota Kinabalu)
The delivery & collection charges applies to the specified location below:
- Nexus Karambunai, Kota Kinabalu : RM73.50nett
- Shangri-la Rasa Ria, Kota Kinabalu : RM94.50nett

Rent-It-Here, Leave-It-There

A repositioning charge will be levied for one-way rentals. Details on the charges and procedures will be made available at time of enquiry.

Vehicle Condition

Upon return, the car has to be in the same condition as when it was rented. Failing which, the renter will be liable for the cost of restoring the vehicle to its original condition.

Surcharge

A sum of RM 50.00 subject to 5%GST (RM 52.50nett) will be levied for check out and collection of vehicles, after business hours, inclusive of Sunday and Malaysia/State Public Holidays for all location nationwide.

Charges

All complaints or disputes on charges must be brought to Hertz’s attention no later than 30 days from the date of completion of rental, otherwise the amount charged in the Rental Agreement should be conclusive.

Restricted Entry

All Hertz cars are strictly prohibited from being driven into Singapore, Thailand and Brunei.

Prohibited Odours

All items and goods discharging unpleasant odours are strictly forbidden from being carried in the vehicle (eg. Durians, salted fish etc). The renter will be liable to reimburse Hertz on demand for all costs of eliminating such odours, including the servicing of the whole air conditioner system and the loss of rental days to Hertz.

Late Return & Extra Hours Rate

Hertz offers a grace periob of 59 minutes on the last day, after which late return charges and extra hours are as follow:
- Extra hours calculated at one fifth of the standard Daily Rate (SDR), per hour up to maximum of five (5) hours
- A full day’s rate (SDR) will be charged for cars returned after the sixth hour (6) hours.

Non – operating Hour Charges (After Hours):

To meet reservations after operating hours a fee of RM52.50nett (this rate is inclusive of 5% GST) will be charged based on the respective branch location providing the services (refer to Hertz Malaysia Location listing for individual branch hours).
The fee of RM52.50nett (this rate is inclusive of 5% GST) also applies for such services rendered during Sunday and Malaysia/State Public Holiday.
Click here to check for the Operation Hours.

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